Phone Notifications & Messaging
Stay on top of your shop without checking the app constantly. EzDukkan sends daily morning summaries directly to your phone lock screen and automates customer WhatsApp reminders.
- Open Settings from the main menu.
- Select Notifications (or open
/personal-settings/notifications). - Click Turn on phone notifications.
- When your browser asks for permission, click Allow.
Your phone will immediately receive a welcome notification. From that day on, you will receive a daily morning summary around 9:00 AM covering:
- Unpaid dues: Customers whose payment deadlines are approaching or overdue.
- Stock alerts: Products running low or completely out of stock.
Apple requires progressive web apps to be installed on your Home Screen before they can send push notifications:
- Open EzDukkan in Safari on your iPhone.
- Tap the Share button (the square with an upward arrow) at the bottom of the screen.
- Select Add to Home Screen, then tap Add.
- Launch EzDukkan from your iPhone Home Screen icon.
- Go to Settings > Notifications and tap Turn on phone notifications.
After enabling alerts:
- Click Send a test notification.
- Lock your phone or switch to another screen.
- You will immediately hear your phone chime and see an EzDukkan test banner on your lock screen, confirming that push alerts are working.
Configure customer and agent communication:
- In Settings, select WhatsApp & SMS Messaging (or open
/personal-settings/communication). - Under Message Language, select English, हिंदी, or मराठी.
- All automated payment links, overdue reminders, and agent statements will now be pre-filled in that chosen language.
Under Statements and Agent Sharing:
- Customer Statement: Customize the message sent with live statement links (
{{statement_url}}). - Khata Due Reminder: Choose between Friendly, Standard, or Firm reminder tones, or edit the exact WhatsApp and SMS reminder text.
- Agent Statement: Customize the message sent to commission brokers showing their payout links.
Click Save Changes under each channel to save your custom templates.