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Quick Add Custom Items

How to bill one-off goods and services, save non-catalogue items for future sales, and review them on the Products page.

Quick Add Custom Items

When a customer brings an item to the counter that isn't in your catalogue yet, you don't need to leave the billing screen. You can add it directly to the bill as a custom item in seconds.

  1. On the billing screen, type the item or service name into the product search bar.
  2. If no exact match exists in your catalogue, two custom options appear at the bottom of the results dropdown:
    • Click Add "…" as Custom Item for physical goods.
    • Click Add "…" as Custom Service for labor, repairs, or service fees.
  3. The custom item window opens with the name pre-filled.

In the custom item window:

  1. Confirm the Name of the product or service.
  2. Enter the MRP (or Fee for services).
  3. If this is a regular item you plan to sell again, check the box: Save as product for future bills.
  4. When saving as a product, you can enter the Opening stock (optional) currently sitting on your shop shelf. The pieces sold on this bill are deducted from that opening stock immediately.
  5. Click Add to bill.

The item is added to your invoice table with full pricing, and billing proceeds without delay.

When you tick the save option:

  • EzDukkan creates a product record with a unique code, such as NCP-1 for Non-Catalogue Products or NCS-1 for Non-Catalogue Services.
  • The item is automatically hidden from your online store so incomplete products do not appear to customers online.
  • On your Products page, the item displays a prominent Needs review tag.

You can bill this item immediately on future bills using its name or code.

Custom items are created with 0% GST so you can finish the bill immediately without tax questions. Before filing returns, review them:

  1. Open Products from the main menu.
  2. Find the items marked with the Needs review tag.
  3. Open the product editor to update the GST tax rate, HSN/SAC code, brand, or cost price.
  4. Tick the review confirmation box and click Save Product.

Once reviewed, the tag disappears, and you can enable the item for your online store if desired.

  • Duplicate names: If an item with a similar name already exists, EzDukkan shows a warning. Click Use existing to pick the existing product, or Save anyway if it is a different product with the same name.
  • Offline mode: When your device loses internet connectivity, saving new products to the cloud catalogue is temporarily disabled. You can still click Add to this bill only to finish the sale, and add the product permanently once back online.