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Account Security & Devices Guide

Understand the security features of EzDukkan, including how to monitor active devices, review your security logs, and manage your linked devices.

Account Security & Devices

Welcome to the Security & Devices guide for EzDukkan. Protecting your business data is our top priority. This guide will walk you through the security features available in your account, how to monitor active devices, and how to understand your security logs.

The Devices page gives you complete visibility into where and how your EzDukkan account is being accessed.

To view your active devices:

  1. Navigate to Personal Settings.
  2. Select Devices.

Here, you will see a list of every device currently authenticated to your account. For each device, we log:

  • Device Type: Whether it is a Desktop (e.g., Mac, Windows) or Mobile (e.g., iOS, Android).
  • Browser: The web browser used (e.g., Chrome, Safari).
  • IP Address: The network IP address the device connected from.
  • Location: The geographic location (City, Country) inferred from the IP address.
  • Last Active: The timestamp of the most recent activity from this device.

If you see a device you do not recognize, you should immediately secure your account by changing your password or logging out of all other sessions.

Your Security Log is a chronological record of security-related events on your account. It helps you keep track of login attempts and account changes.

To view your security logs:

  1. Navigate to Personal Settings.
  2. Select Security.

The audit log captures events such as:

  • Successful Logins: When and where a successful sign-in occurred.
  • Failed Logins: Unsuccessful attempts to access your account, which can help you identify if someone is trying to guess your password.
  • Password Changes: Records of when your password was updated.
  • Device Authorizations: When a new device is granted access to your account.

Each log entry includes the timestamp, the action performed, and the IP address/location associated with the action.

To ensure your EzDukkan account remains secure, we recommend following these best practices:

  • Use a Strong Password: Create a unique, complex password specifically for EzDukkan. Do not reuse passwords from other sites.
  • Monitor Your Devices: Periodically check your Devices tab to ensure you recognize all active sessions.
  • Review Security Logs: Regularly glance at your Security tab for any suspicious activity, especially failed login attempts from unfamiliar locations.
  • Keep Your Devices Secure: Ensure the physical devices (phones, laptops) you use to access EzDukkan are protected with passcodes or biometric locks.